Cookie Policy

Last updated: [insert date]

This Cookie Policy explains how Crazy Tower (referred to as “CrazyTower”, “we”, “us”, or “our”) uses cookies and similar technologies on the Crazy Tower online casino and sportsbook platform operated on crazytower.casino. Please read this policy together with our Terms and Conditions and Privacy Policy. By using our site and services, you agree to the use of cookies as described in this document.

1. Who we are

CrazyTower is an online casino and sportsbook entertainment platform for players aged 18+. We provide thousands of casino games, live casino tables, jackpots, sports betting markets, and various bonuses and loyalty features. We also follow applicable Anti-Money Laundering (AML) requirements and Customer Due Diligence (KYC) procedures, which may involve checks during deposits, withdrawals, and account reviews.

We use cookies to help keep your account secure, support our AML and KYC processes, remember your preferences, and improve your gaming experience in a fair and transparent way.

2. What are cookies?

Cookies are small text files that a website places on your device (computer, smartphone, tablet, or smart TV) when you visit or use its services. Cookies store certain pieces of information that your browser sends back to our servers each time you load a page.

Cookies can help us:

• Recognise you as a registered player
• Keep you logged in during a session
• Remember your language and currency preferences
• Show game content correctly
• Protect your account and our platform from abuse
• Analyse how our site is used so we can fix issues and improve performance
• Offer bonuses, promotions, and loyalty rewards in a fair and consistent way

3. Types of cookies we use

We use several categories of cookies on crazytower.casino. Some are essential for the site to work. Others help us understand how players use our services or help us personalise your experience.

3.1 Strictly necessary cookies

These cookies are needed for the site to function properly and to provide basic services. Without these cookies, core features would not work and you would not be able to use our casino and sportsbook in a safe way.

We use strictly necessary cookies to:

• Allow you to open and maintain a secure session after login
• Route traffic to our servers in a stable and safe way
• Apply basic security checks and fraud-prevention rules
• Remember actions such as deposits, withdrawals, bonus activations, and game launches during a session
• Manage your consent preferences, including cookie choices

These cookies do not store marketing data and cannot be switched off in our systems. You can block them via your browser settings, but parts of the site may then stop working.

3.2 Functional cookies

Functional cookies help us remember the choices you make so that we can provide a smoother and more personal service each time you visit.

We use functional cookies to:

• Remember your preferred language and site region
• Remember your selected currency (for example EUR, USD, INR, BTC, USDT, and others)
• Keep track of game filters, such as favourite categories or providers
• Store basic display settings, such as layout and view preferences
• Help load selected games, bonuses, or promotions more quickly

If you disable functional cookies, some features may be less convenient and you may need to repeat certain selections each time you visit.

3.3 Performance and analytics cookies

Performance cookies gather information about how visitors use our site. These cookies help us understand which pages are popular, how players move around the site, and if they experience errors or loading issues.

We use performance and analytics cookies to:

• Measure site traffic, game load times, and technical performance
• Understand which casino categories and sports sections are visited most often
• Review how visitors reach our site (for example from search engines, partners, or direct visits)
• See how players interact with key features, such as sign-up, deposits, withdrawals, and bonus activation
• Detect technical problems and improve usability and stability

The data collected through performance cookies is used in aggregated form. We do not use these cookies to identify you personally, but we may link some analytical data to customer accounts when necessary for security, fraud prevention, or to respect your consent choices.

3.4 Advertising and marketing cookies

With your consent, we may use advertising cookies to show you relevant offers and promotions related to CrazyTower. These cookies may be placed by us or by our trusted marketing partners.

We use advertising and marketing cookies to:

• Show banners or messages about welcome bonuses, reload offers, cashbacks, tournaments, VIP benefits, and loyalty rewards
• Measure the performance of advertising campaigns and partner traffic
• Show more relevant messages to returning visitors based on their general interests
• Limit the number of times you see the same advert

Marketing cookies may enable our partners to combine limited browsing information from crazytower.casino with data from other sites where their cookies are present, in line with their own privacy and cookie policies. You can withdraw consent for marketing cookies at any time through your browser or device settings, or through any dedicated cookie tools made available on our site.

3.5 Session cookies and persistent cookies

Cookies used on our site may be stored for different lengths of time:

• Session cookies exist only while your browser is open. They are deleted automatically after you close your browser or log out. We use them for secure login, game session handling, and short-term actions.
• Persistent cookies remain on your device for a specified period or until you delete them. They help us remember your preferences and improve login convenience and site speed for your next visits.

4. First-party and third-party cookies

We use both first-party and third-party cookies.

• First-party cookies are set directly by CrazyTower. They control functions such as login, security, language settings, and core features of our casino and sportsbook.
• Third-party cookies are set by external service providers that support our site. These can include analytics partners, marketing platforms, security tools, and payment or verification services. Third-party cookies may, for example, measure visitor traffic, protect transactions, or support campaign reporting.

Third-party providers have their own privacy and cookie policies. We choose partners carefully and expect them to handle data in a lawful and secure way.

5. Examples of cookies and their purposes

The table below illustrates typical types of cookies that may be used on crazytower.casino. These are examples; the exact names and durations may change over time as we improve our platform.

6. How cookies relate to AML, KYC, and security

CrazyTower states that it follows AML requirements and Customer Due Diligence procedures. Cookies and similar technologies support these measures in several ways:

• Helping us identify suspicious login patterns or unusual device behaviour
• Reducing the risk of account takeovers and unauthorised access
• Supporting secure payments and withdrawals, including checks for unusual transaction activity
• Helping to track login and session history for fraud prevention and dispute handling

These security-related cookies are important for the safety of both players and CrazyTower. They are either strictly necessary or have a strong security function.

7. Cookies, bonuses, and loyalty features

CrazyTower offers a wide range of bonuses and promotions, such as the Casino Welcome Package, crypto welcome offers, sports bonuses, weekly reloads, weekend rewards, cashbacks, tournaments, VIP Elite Society benefits, and loyalty mechanics like Shop Rewards, Collections, and Challenges.

Cookies may be used in connection with these features to:

• Remember your participation in specific promotions or campaigns
• Track progress in missions, collections, tournaments, and loyalty challenges
• Store which bonuses you have viewed or claimed, so we do not repeatedly suggest the same offer
• Support fair application of promotion rules and limits, including eligibility windows and wagering periods
• Help verify that bonus terms, such as wagering or maximum bet limits, are respected

This use of cookies aims to keep loyalty features accurate and to ensure that promotions run in a clear and fair way for all players.

8. Managing your cookie preferences

You have several options for controlling and managing cookies on your device. Please note that changing cookie settings may affect the functionality of our site and some services may not work as intended.

8.1 Browser settings

Most web browsers allow you to manage cookies through their settings. You can usually:

• See which cookies are stored on your device
• Delete all or some cookies
• Block cookies from specific sites
• Block all cookies
• Set notifications before a cookie is stored

How to manage cookies will depend on your browser. The steps are usually found under sections such as “Privacy”, “Security”, or “Site settings” in the browser menu. If you disable all cookies, you may not be able to log in or use certain casino or sportsbook features.

8.2 Device and mobile settings

On mobile devices, you may be able to manage cookies and app tracking through operating system settings, such as privacy controls or browser settings on Android or iOS. You may also use the “Add to Home Screen” feature through your mobile browser to access CrazyTower quickly; this does not change your cookie preferences but can affect how the site is displayed.

8.3 Third-party cookie tools

Some third-party advertising partners may provide their own opt-out tools, and several industry bodies offer preferences for online behavioural advertising in certain regions. Using those tools does not remove cookies automatically but may restrict how data from those cookies is used for targeted advertising.

9. Other tracking technologies

Besides standard cookies, we may use technologies with a similar purpose, such as:

• Local storage or session storage in your browser, which can store settings and preferences
• Pixel tags or web beacons used for analytics and campaign measurement
• Device identifiers that support login security and fraud detection

These tools help us maintain site performance, improve security, and measure how features are used. Where required by law, we treat them as similar to cookies in terms of consent and control.

10. Third-party content and links

crazytower.casino may contain links to third-party websites, content, or payment services. These external sites may set their own cookies and use their own tracking tools, which are governed by their separate privacy and cookie policies.

We do not control how third-party sites use cookies once you leave our platform. We encourage you to review the cookie and privacy policies of any external service you use in connection with your account, such as e-wallets, banking apps, or crypto exchanges.

11. Data collected through cookies

Cookies may collect several types of information, including:

• Technical details such as browser type, operating system, device model, and screen resolution
• IP address and approximate location (for security, fraud checks, and compliance)
• Login timestamps and session identifiers
• Visited pages, clicked links, viewed games, and time spent on site sections
• Information about referral sources, such as links or campaigns that led you to CrazyTower

Where this data can be connected to an identified or identifiable person, we treat it as personal data and handle it in line with our Privacy Policy and applicable data protection laws.

12. Legal basis for using cookies

The legal basis on which we rely for using cookies may differ depending on the type of cookie and your jurisdiction.

• Strictly necessary cookies are used on the basis of our legitimate interest in operating a safe, secure, and functional online casino and sportsbook, and to perform the contract we have with you as a registered player.
• Functional and performance cookies are generally based on our legitimate interest in improving site quality and player experience. In some regions, your consent may be required before such cookies are active.
• Advertising and marketing cookies are used based on your consent, which you may give or withhold in line with local law. You can withdraw consent at any time through your browser settings or any tools we provide.

13. International access and global audience

CrazyTower serves a global audience. As such, cookies used on our platform may involve the transfer of certain technical data through servers or services located in different countries. We take reasonable steps to ensure that any such transfers follow applicable data protection rules and that your data is handled securely.

Access to our services may be restricted in some regions due to legal or licensing rules. Cookies do not override any such rules and are subject to local laws where you access our site.

14. Your responsibilities

By using our site, you confirm that you are at least 18 years old or above the legal age for online gambling in your jurisdiction, whichever is higher. You are responsible for keeping your login details safe and for managing your own browser and device settings, including cookie preferences.

To keep your account secure and to reduce the risk of misuse, we recommend that you:

• Use strong and unique passwords
• Log out after each session, especially on shared or public devices
• Keep your browser and operating system updated
• Review cookie and privacy settings regularly

15. Changes to this Cookie Policy

We may update or revise this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. The “Last updated” date at the top of this page will show when the policy was last changed.

Any changes will take effect when the updated policy is published on crazytower.casino. In some cases, where changes are significant, we may notify you more clearly, for example through a message on the site, in your account area, or by email.

16. Contact details

If you have any questions about this Cookie Policy, our use of cookies, or your privacy rights, you can contact the CrazyTower support team at any time.

Email: [email protected]

Our customer support is available to help you with:

• Clarification about cookies and similar technologies used on our site
• Questions about privacy, AML and KYC checks linked to technical data
• Information about how to manage your cookie preferences
• Assistance with account security concerns or suspected misuse

For general information about CrazyTower, our casino and sportsbook services, bonuses, payments, games, and responsible gaming notice (“Gambling can be addictive. Play responsibly.”), please visit our homepage at crazytower.casino.

By continuing to use our site after reading this Cookie Policy, you confirm that you understand how CrazyTower uses cookies and related technologies and that you agree to such use as described above, subject to your chosen browser and device settings.